I already have a booking
How to book a flight, booking management and flight inclusions
Flight Inclusions
Understanding what's included in your flight
What is included in my flight?Here we detail what is included in our flights and how you can see those inclusions
Is travel insurance included in my flight?Travel insurance is not included in your flight. Please ensure you research and find suitable coverage.
How much baggage is included?The amount of baggage depends on the fare you select, we clearly indicate this to you in search and on your confirmation email
Can I select my seats?After full payment, you can select seats on the airline's website. If you want to choose seats before full payment, there may be a fee. Note not all airlines allow…
Is my flight refundable?How do I find out if my flight can be refunded?
Booking Management
How to deal with changes, cancellations and corrections
When do I receive my e-tickets?Within 48 hours of making your final payment
Can I change passenger details after booking?In some cases this is possible. Please contact us as soon as you are aware there is an error.
Can I change my flight?If the flight is a flexible fare, you may be able to change the flight for a fee.
What if I want to cancel or refund my booking?Information on cancelling flights, associated costs and how to do it.
What happens if the airline changes or cancels my flight?Changes will be communicated with you directly, we got you!!