We understand that mistakes happen all the time, and we're here to help! We need you to let us know as soon as possible if we need to make any amendments.
If you have found an error in your booking the same day you booked it, we may be able to help resolve it immediately, but it will depend on the airline and the conditions of your flight.
Let us know as soon as you can, and we will do what we can to help you.
You Inform Us Within The Same Day The Booking Was Made
PayLater Travel strives to provide a cooling-off period to allow you to change or cancel your booking. This is only valid the same day that you book your flight. Many low-cost carriers do not permit any change to be made after booking. In these cases we will not be able to cancel your booking, but depending on the airline and the conditions of your ticket, we may be able to amend your booking to new dates. Please be advised that change fees will apply as follows:
Airline Fees: the airline determines their fees based on the ticket type.
Fare difference: this is the difference in price between the two flights and is industry practice.
Please check the confirmation email that you were sent when the flight was booked to verify the whether changes or cancellations can be made.
You Inform Us After The Day You Booked the Reservation
If you notice you made a mistake in your booking after the day you made your booking, your ability to make changes will now depend on the airline's terms and conditions. For details on: