✅ 48-Hour Processing
Once your final payment is made, please allow up to 48 hours for processing. This time ensures that all booking details are finalized before your e-tickets are issued.
🕒 Scheduled System Email
E-tickets are dispatched once daily through our system at a set time. If you've just completed your final payment, your e-tickets will be included in the next scheduled email batch.
📧 Email Delivery Tips
E-tickets will be sent to the email address you provided during booking. To ensure smooth delivery:
Check your inbox, as well as junk or spam folders in case the email was filtered.
Double-check that your email address on file is correct. Typos or outdated addresses can prevent delivery.
If you haven’t received your e-tickets after 48 hours and you’ve checked all folders, please contact our customer support team.
🌍 Online Portal Access (UK, CA & AU Customers)
If you're located in the UK, Canada, or Australia, you can also view and download your e-tickets from your online portal after the 48-hour processing period.
If your e-ticket is not available after that time, please reach out to customer support.
⏱ Early Access to E-Tickets
Want to receive your e-tickets sooner? You can make early payments toward your balance at any time. There are no fees for early repayments, so once your booking is paid in full, your e-tickets will be issued within 48 hours.
🎟 Using Your E-Tickets
Your e-tickets will include your airline reservation code. To manage your booking—such as selecting seats, adding baggage, or updating meal preferences—log in to the airline’s website or app using this code.
💳 Payment Requirements
To receive your e-tickets, your booking must be paid in full. Full payment confirms your reservation and allows us to issue your tickets without delay.
🛑 E-Ticket Delay
If your e-tickets are delayed beyond 48 hours, and you’ve checked your email and online portal (if applicable), please contact our customer support team for assistance.