What happens if I miss a payment?

Risk of Cancellation: Consecutive missed payments may place your booking at risk of cancellation. We will always try to contact you and be flexible with payment plans before canceling a booking.

Payment Plans: PayLater Travel allows you to split the cost of your booking into manageable instalments. It’s important to keep your payment plan up to date to keep your booking secure.

Before each instalment is processed, we’ll send you a payment reminder.

The payment reminder email will have the subject "Your subscription will be renewed"—please note, “subscription” here means your payment plan with us, not a separate service.

After each successful instalment, you’ll receive a receipt.

Your full payment history is visible anytime in your account.

If you expect to miss a payment, you can request a payment extension directly in your account.

You’ll immediately see if your extension request is approved.

If it’s “under review,” we’ll notify you via email once a decision is made.

Log in to your account and press retry payment with the card on file.

You may also change the card on file to one with sufficient funds if needed.

Complete the payment manually by the scheduled date to keep your booking secure.

Request a payment extension if needed.

We will contact you if scheduled instalments are consistently missed.

Missing more than 2 instalments may lead to booking cancellation or an increase in the total booking price.

Failed instalments prevent us from securing your booking with providers.

Full payment must be made before departure.

Travel documents will not be issued if the balance is unpaid.

You won’t be able to check in for your flight without full payment.

Fares and availability may fluctuate if payments aren’t completed before departure.

We understand that circumstances vary.

Our team is here to assist with tailored solutions if you’re struggling with payments.

Contact support if you have trouble making payments.