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When Will I Receive My E-Tickets?

E-tickets are emailed within 48 hours of your final payment. You can also view and download your e-tickets from your online portal after the 48-hour processing period.

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Written by Jett
Updated today

✅ 48-Hour Processing

Once your final payment is made, please allow up to 48 hours for processing. This time ensures that all booking details are finalized before your e-tickets are sent.


🕒 Scheduled System Email

E-tickets are dispatched once daily through our system at a set time. If you've just completed your final payment, your e-tickets will be included in the next scheduled email batch.


📧 Email Delivery Tips

E-tickets will be sent to the email address you provided during booking. To ensure smooth delivery:

  • Check your inbox, as well as your junk or spam folders, in case the email was filtered.

  • Confirm that the email address on file is correct. Typos or outdated addresses can prevent delivery.


🌍 Online Portal Access

You can also view and download your e-tickets from your online portal after the 48-hour processing period.


⏱ Early Access to E-Tickets

Want to receive your e-tickets sooner? You can make early payments toward your balance at any time. There are no fees for early repayments, so once your booking is paid in full, your e-tickets will be sent within 48 hours.


🎟 Using Your E-Tickets

Your e-tickets will include your airline reservation code. To manage your booking—such as selecting seats, adding baggage, or updating meal preferences—log in to the airline’s website or app using this code.


💳 Payment Requirements

To receive your e-tickets, your booking must be paid in full.


🛑 E-Ticket Delay

If your e-tickets are delayed beyond 48 hours, and you’ve checked your email and online portal, please contact our customer support team for assistance.

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