Spirit Airlines has announced it is ceasing all operations. Every flight on Spirit's schedule has been cancelled, including yours.
You can read Spirit's full statement here: spiritrestructuring.com/guests
We know this is incredibly stressful, especially if you have a trip coming up. We are working through every affected booking and will be in touch with you directly.
What we're doing
We are working through every affected Spirit booking in priority order — bookings with the closest departure dates first. We will be in touch with you directly about your specific booking when we have an update.
Spirit Airlines' own customer service is no longer operating, so we're unable to give you a guaranteed timeline at this stage. We appreciate your patience while we work through this.
What you need to do
The best thing to do is to check your email and wait for us to come back to you. We have your booking details and we are working through every customer in turn.
You don't need to call, email, or follow up — we will come to you.
If you're on a Pay Later Travel payment plan
If you're mid-repayment for your Spirit booking, we have suspended all future payments on your plan. No further instalments will be taken.
If you still need to travel on these dates
If you still need to travel on or near your original dates, you'll need to book with an alternative carrier directly.
Several US carriers — including United, Delta, JetBlue, Southwest, American, Allegiant and Frontier — are offering capped or discounted fares specifically for stranded Spirit passengers. Keep your original Spirit e-ticket — it has value as proof of payment when you contact these airlines, and is usually required to access the discounted fare.
A few things worth knowing:
Spirit was an ultra-low-cost carrier. Standard fares with full-service airlines will typically cost more — often considerably so — than your original Spirit ticket. The capped fares above are the cheapest way to rebook.
Availability for capped fares is limited and changes daily. Book as early as possible.
Routes may not match exactly. You may need to consider nearby airports or different timings.
My situation is urgent
If your situation is genuinely urgent — for example, you are stranded, you have a vulnerable passenger in your booking, or you need to make an immediate decision about replacement travel — please reply to this conversation and we will prioritise your case for human review.
Common questions
What happened to Spirit Airlines?
Spirit Airlines has ceased all operations. The airline is no longer flying, and all flights have been cancelled and customers are advised not to go to the airport. You can read Spirit's full statement here: spiritrestructuring.com/guests
Has my flight been cancelled?
Yes. Every flight on Spirit's schedule has been cancelled, including yours. There is no need to apply for a refund - we are working through all bookings and prioritising those departing soonest.
What is Pay Later Travel doing about my booking?
We are working through every affected Spirit booking in priority order, with closest departure dates first. We will contact you directly about your specific booking when we have an update.
Do I need to do anything?
No. The best thing to do is wait for us to come back to you. You don't need to call, email or follow up — we will come to you.
Can I rebook with a different airline?
Yes — several US carriers are offering capped or discounted fares for stranded Spirit passengers. Keep your original Spirit e-ticket and confirmation number as proof of payment, as most airlines require it to access the discounted fare.
United Airlines has capped one-way fares at $199 (up to $299 for longer routes) for travel through May 16. Book at united.com/specialfares with your Spirit confirmation number and a United MileagePlus number (free to create).
JetBlue is offering $99 one-way fares for passengers with proof of a matching Spirit itinerary, valid for travel through May 6. Book at jetblue.com or call 1-800-JETBLUE.
American Airlines has immediately capped main cabin fares on all routes it shares with Spirit — no special code needed. Book at aa.com or via the app.
Delta Air Lines is offering reduced, nonrefundable rescue fares across all domestic Spirit markets and US–Latin America routes through approximately May 7. Book directly at delta.com — fares surface automatically.
Southwest Airlines is offering flat fares of $200 (up to 500 miles), $300 (up to 1,000 miles), or $400 (over 1,000 miles) through May 6. These fares are only available in person at a Southwest ticket counter at your departure airport.
Frontier Airlines is offering up to 50% off base fares sitewide using promo code SAVENOW at flyfrontier.com or the Frontier app. Must book by May 10 for travel through November 19, 2026. The 50% discount applies on Tuesdays, Wednesdays, and Saturdays with 21-day advance purchase; a 10% discount applies on all other days with no advance purchase required.
Allegiant Air is offering a 50% bonus in its Allways Rewards program on new bookings made by May 12 for travel through June 20, using code ALLWAYSTHERE at allegiantair.com.
Avelo Airlines is offering 75% off base fares on select routes for bookings made by May 13 for travel through November 17, 2026. Book at aveloair.com.
Can I use what I have paid towards a ticket with another airline?
When you purchase a ticket with Pay Later Travel, we pay for your chosen flight that day. Your ticket has been paid in full to Spirit and we cannot transfer it to another carrier. However, several US carriers — including United, Delta, JetBlue, Southwest, American, Allegiant and Frontier — are offering special fares for impacted Spirit customers. Keep your Spirit e-ticket as proof of payment, as you'll usually need it to access these fares.
We are working through every affected Spirit booking in priority order, with closest departure dates first. We will contact you directly about your specific booking when we have an update.
What about my future payments if I'm on a payment plan?
We have suspended all future payments on your plan. No further instalments will be taken.
My situation is urgent.
Please reply to this conversation and we will prioritise your case for human review. Mention that you would like to speak to a team member and we will help.