Absolutely — we’ve built in flexibility, but only up until the cancellation deadline.
What You Can Change on Exclusive Deals
The type of change you can make for our Exclusive Deals depends on when you contact us:
Before the cancellation deadline:
Update passenger names
Correct spelling errors
Cancel your booking and only lose the deposit
After the cancellation deadline:
You can still update passenger names or fix spelling errors for a $99 fee
Cancellations and refunds are no longer available beyond this point
What Cannot Be Changed
The following changes are not permitted at any time with Exclusive Deals:
Flight route, date, or time changes
Seat or baggage allocations
These elements are locked in as part of a fixed group booking and cannot be modified.
Cancellation Deadlines for Current Deals
Please refer to the specific cancellation deadlines below for your destination:
Melbourne (MEL) to Bali (DPS): 5 November 2025
Sydney (SYD) to Bali (DPS): 8 November 2025
Brisbane (BNE) to Samoa (APW): 24 October 2025
Requests received after these dates will be subject to the post-deadline change rules and will not be eligible for cancellation or refund.